We offer a 30-day return policy, giving you 30 days from the date you receive your order to request a return.

To be eligible for a return:

• The item must be in its original condition — unworn, unused, and with all original packaging and tags intact.

• Proof of purchase (such as your order confirmation or receipt) is required.

To start a return, please contact us at support@cavereofficial.com.
Once your request is approved, we’ll send you a return shipping label along with detailed instructions for sending your item back.

Note: Items returned without prior authorization will not be accepted.

Damages and Issues
Please inspect your order as soon as it arrives and contact us immediately if your item is defective, damaged, or incorrect. We’ll review the issue and make it right as quickly as possible.

Exceptions / Non-Returnable Items
Due to the personalized nature of our products, we cannot accept returns on:

• Custom-made or personalized jewelry (including Grillz).

• Sale items and gift cards.

• Items showing signs of wear, use, or alteration.

If you’re unsure whether your item qualifies for a return, please contact us before initiating one.

Exchanges
If you’d like to exchange an item, the fastest way is to return your original item (once approved) and place a new order for your preferred piece.

Refunds
Once we’ve received and inspected your return, we’ll notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or card provider may take additional time to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at support@cavereofficial.com.

Thank you for choosing Cavère — Where Brilliance Is Kept.